Legal retainer and ongoing support for people and businesses in the Lisbon and Setúbal districts.

A legal retainer is a contract for the provision of legal services, with a fixed periodic fee in return for continuing legal support. The NAA lawyers work with individuals, businesses and business owners in the Lisbon and Setúbal districts, from 250 euros a month plus VAT, with the scope defined from the outset and a dedicated point of contact.

A lawyer's tips before signing a legal retainer agreement

  • Ask for the scope in writing, with what falls outside set out in as much detail as what falls inside. It is the list of exclusions that prevents misunderstandings.
  • Agree the response times in writing: how many working hours a routine question takes to be answered, and what is treated as urgent. In day-to-day support, that turnaround tends to matter more than the number of hours included.
  • Before the first meeting, gather your current contracts: employment, suppliers, clients, lease and insurance. With the full picture, the scope of the legal retainer can be defined more precisely from the outset.
  • Before signing, do the sums for last year: count the times you would have consulted a lawyer, the questions where the outcome might have been different had you done so, and the risk of having decided them on your own.
  • Review the scope of the legal retainer once a year, or whenever you take on staff, move premises or launch a new activity. The agreement should keep pace with the reality it covers.

This page is general and informative in nature and concerns the engagement of legal services on a retainer basis. Every individual, business or business owner is a case of their own and these texts are only an introduction, which should not be taken as guidance for a particular decision.

Always consult a lawyer so that your rights are properly defended.

What does a lawyer on a retainer do?

A lawyer on a retainer works with the client throughout the year, not only when a dispute arises. They read contracts before they are signed, answer day-to-day questions, draft the communications that call for a legal approach, give warning when a common practice carries risk and prepare the response when that risk materialises.

The NAA lawyers work with individuals, businesses and business owners in the Lisbon and Setúbal districts. In our experience, most of the value of a legal retainer lies not in the cases that are won, but in the cases that never arise. Fees for a legal retainer start at 250 euros a month, plus VAT. Contact us to arrange a meeting; we will gladly come to you and help you identify what you need.

In practice, a lawyer on a retainer works as a partner to the client, while remaining a lawyer. They keep the independence and autonomy that professional conduct rules require. It is precisely that distance that gives the advice its value.

What is a legal retainer?

A legal retainer is a contract for the provision of legal services. The client pays a periodic fee, as a rule monthly, in return for continuing legal support, within a scope agreed between the parties. It may be written or oral, because the law requires no particular form. Once the lawyer represents the client before third parties or in court, a formal mandate (power of attorney) is required.

In practice, the difference is felt at the moment of doubt. You no longer have to engage a lawyer in order to be able to talk to one. Anyone without a retainer first weighs up whether the question justifies the cost of a consultation. Many questions go unasked. Those are the ones that come back months later, by then with a letter, a deadline or proceedings. Preventing a dispute tends to cost less than putting it right. That is what continuing support is for.

A legal retainer is not insurance and does not give a right to unlimited work. It pays for the lawyer's availability within the scope the parties agree.

What types of legal retainer are there?

There are no types laid down by law. In practice, a retainer is described by four choices, which the agreement settles one by one:

  • By what it includes: advice only, advice with document review, or also representation before third parties, in negotiations, out of court or in court;
  • By how it is measured: by subject matter, without counting hours, or with a monthly cap on hours and a written rule for anything beyond it;
  • By duration: for a fixed term, renewing unless notice is given, or open-ended, ending on the agreed notice;
  • By the client: an individual, a business owner, a company, a self-employed professional, a condominium or an association.

Most retainers combine advice with documents, by subject matter, open-ended, with notice to bring them to an end. The other combinations are less common.

What does the Estatuto da Ordem dos Advogados say?

A retainer fits within the legal definition of fees itself. Article 105(1) of the Estatuto da Ordem dos Advogados, the Portuguese statute governing the legal profession, states that fees must correspond to appropriate financial compensation for the services actually provided and that they may take the form of fixed remuneration. That is the basis of the retainer.

Paragraph 2 of the same article adds a rule that matters to anyone engaging a lawyer. In the absence of a prior agreement put in writing, the lawyer gives the client an itemised account of the services. In other words, the law starts from the assumption that the agreement is written down.

If you are offered a legal retainer with nothing in writing, ask for a written agreement. Asking is not distrust. It is what the Estatuto da Ordem dos Advogados, the Portuguese statute governing the legal profession, itself assumes.

What a legal retainer covers and what it does not

The scope varies from case to case and it is always the written agreement that governs. Even so, a retainer usually includes:

  • Advice and opinions on day-to-day questions, by telephone, in writing or in a meeting;
  • Attendance at meetings with third parties and at general meetings, with preparation of what is to be decided there;
  • Review of everyday contracts, before they are signed, with suppliers, clients and service providers;
  • Drafts, letters and formal notices, including replies to complaints;
  • Support with employment relationships, from hiring to the end of the contract;
  • Statements of charges and disciplinary proceedings, from commencement to decision;
  • Termination of the employment contract, whether by expiry, by dismissal or by termination for cause;
  • Preventive risk analysis, when a practice, a supplier or a business model is about to change;
  • Court actions that, by their nature and regularity, it is advisable to include, as a rule looking at the value of the claim, such as the judicial recovery of debts up to 5,000 euros;
  • A named point of contact, with no need to book a consultation or explain the background each time.

As a rule, whatever is neither foreseeable nor routine falls outside:

  • Other court actions and proceedings, which are quoted separately when they arise;
  • Extraordinary transactions, such as a restructuring or the sale of the company;
  • Court fees, registry charges and other costs that are not lawyers' fees;
  • Third-party fees: experts, translators, valuers, enforcement agents.

A retainer that promises everything is a promise that is hard to keep. Read the list of what falls outside before signing, so as not to find out later.

The matters we do not handle

An NAA legal retainer is built around what people and businesses come across most often: employment relationships, everyday commercial law, routine contracts and harm caused and suffered, together with whatever follows from that in administrative-offence or court proceedings. Tax law, industrial property and planning law, for example, fall outside. The scope is deliberately narrow, so that it can be met to the letter.

If the matter does not fall within the areas we handle, we say so from the outset. Wherever possible, we point you to someone who handles it.

Retainer, fixed fee or hourly rate?

These are three ways of agreeing fees and none is better in the abstract. A retainer suits recurring, small-scale questions across the year. A fixed fee suits a specific, well-defined piece of work, such as a contract or an injunction. An hourly rate is used when the work involved cannot be foreseen.

The three can sit side by side. Among clients with continuing support, the most common arrangement is a retainer for routine matters and a fixed fee for each set of proceedings that comes up. For a fuller explanation of the three, see how much a lawyer costs in Portugal.

How much does a legal retainer cost?

At NAA, a legal retainer for clients in the Lisbon and Setúbal districts starts at 250 euros a month, plus VAT. The figure does not come from a table, because there is no official scale of fees. Article 105(3) of the Estatuto da Ordem dos Advogados, the Portuguese statute governing the legal profession, lists what the lawyer must have regard to: the importance of the services provided, the difficulty and urgency of the matter, the degree of intellectual creativity, the result obtained, the time spent, the responsibilities assumed and other professional practice.

In a retainer, these criteria turn into concrete questions: the scope being agreed, the size and activity of the client, the foreseeable volume of questions and the agreed response time. The fee comes out of that combination, is set down in writing alongside the scope and is reviewed when the reality it covers changes.

Article 106 of the Estatuto da Ordem dos Advogados, the Portuguese statute governing the legal profession, prohibits quota litis agreements, in which the right to fees depends exclusively on the outcome of the case. Fees that depend solely on winning or losing are not allowed.

The legal retainer agreement: clauses, duration and termination

A short, clear retainer agreement heads off almost every dispute seen in this area. As a rule, it should answer nine questions:

  • Subject and scope: which matters are covered, named one by one;
  • Exclusions: what is expressly left out;
  • Response time: how quickly a reply is given and what counts as urgent;
  • Point of contact: who deals with matters and who answers in their absence;
  • Fees: how much, how often and whether there is any uprating;
  • Expenses: who advances them and how they are documented;
  • Work outside the scope: how anything the retainer does not cover is quoted;
  • Duration and renewal: how long it runs and how it renews;
  • Termination: what notice brings it to an end and what happens to matters in hand.

Some retainers run for a fixed term, renewing unless notice is given; others are open-ended and either party may end them on the agreed notice. Neither solution is imposed by law. That is why duration and notice have to be in the agreement.

The end of the retainer does not, as a rule, bring every mandate under way to an end. Court proceedings engaged separately continue on their own terms and the lawyer keeps the duties the law imposes until the representation ends or until they are replaced on the record.

Before signing, read two clauses carefully: the one saying how the contract renews and the one saying how it ends. They are the ones most missed when the relationship changes.

Conflicts of interest, professional confidentiality and insurance

Article 99 of the Estatuto da Ordem dos Advogados, the Portuguese statute governing the legal profession, requires a lawyer to decline to act against someone they already act for in another pending case and prohibits them from acting for two clients in the same matter where there is a conflict between them. Paragraph 6 adds what matters most to anyone on a retainer: where the lawyer practises within a firm, these rules apply to the firm and to each of its members. The commitment does not rest on one person.

Everything the client says is covered by professional confidentiality (Article 92 of the Estatuto da Ordem dos Advogados, the Portuguese statute governing the legal profession). The duty applies whether or not there are proceedings and whether or not there is representation. It also extends to documents connected with the confidential facts. That is the difference felt when a whole problem has to be discussed before deciding what to do with it.

Article 104 of the Estatuto da Ordem dos Advogados, the Portuguese statute governing the legal profession, also requires every lawyer with current registration to hold professional indemnity insurance, for a sum not lower than the one set by the General Council of the Ordem. It is not a guarantee of outcome, but it is a protection that does not exist with anyone giving advice without being a registered lawyer.

Invoicing, VAT and expenses

Lawyers' services are subject to VAT at the standard rate, which is added to the retainer fee. The invoice is issued at the agreed intervals and itemises what is being invoiced. The tax treatment on the paying side should be confirmed with your accountant, because it depends on each particular situation.

Expenses are not fees. Court fees, registry charges, travel and the fees of experts or translators are dealt with separately. The agreement should state whether they are advanced by the client or paid by the firm and charged on afterwards.

When proceedings arise

As a rule, court proceedings are not included in the retainer, because the work a case involves cannot be foreseen and a retainer rests precisely on predictability. The usual route has two parts. The retainer absorbs the beginning, that is, reading a court summons, analysing the risk and deciding which way to go. The proceedings themselves are quoted separately, at a fixed fee or by the hour, depending on what can be foreseen.

The practical advantage lies in the start. Whoever takes on the case already knows the client, the contracts and the history. There is no need to begin by explaining everything to an outsider.

Who does a legal retainer make sense for?

A retainer tends to pay off where legal questions are recurring and small, rather than rare and large. That is usually the case for companies and business owners with employees, with contracts running with suppliers and clients, with health and safety obligations at work, or that deal with inspections. On the individual side, it tends to make sense for those with assets to manage, tenancies or situations that run on over time.

It tends not to pay off where there is a single, well-defined question, such as a contract to review or an action to bring. In those cases a fixed fee for the piece of work is usually better value. Continuing support calls for proximity, and that is why our legal retainers are for clients in the Lisbon and Setúbal districts. A one-off matter can be handled from anywhere in the country.

If, once we have heard the case, we conclude that a retainer is not the right fit for you, we say so before proposing one.

Talk to us, then decide

A legal retainer begins with a meeting to get to know the client: the activity, the people, the contracts in force and the questions that come up most often. A written proposal follows, setting out the scope, what is left out, the fee and the duration. The decision is yours and both parties keep a copy of the agreement.

Arrange a meeting

The information on this page is purely informative and general. It does not replace individual legal advice, nor does it amount to any commitment as to the outcome of a particular case. Unless stated otherwise, the legal references are to the Estatuto da Ordem dos Advogados, the Portuguese statute governing the legal profession, approved by Law no. 145/2015 of 9 September, as currently in force.

Knowledge

Questions about
retainers.

Myths, real situations, frequently asked questions and definitions, organised so you can find things quickly.

Myths & Facts 12 clarifications
Myth

"A legal retainer means unlimited access to a lawyer."

Fact

A legal retainer is the consideration for availability within a scope defined in writing, not for unlimited work.

Myth

"With a legal retainer, court cases are included."

Fact

As a rule they are not, save for those the agreement includes. Court representation is usually quoted separately, because the work a case will take is not predictable.

Myth

"A legal retainer always works out cheaper."

Fact

It depends. If legal questions are rare, a fixed fee per matter tends to be better value. It is a comparison worth making before signing.

Myth

"Signing a legal retainer ties you in for years."

Fact

It depends on the agreement. Some legal retainers run for no fixed term and come to an end on the agreed notice. It is a clause to read before signing.

Myth

"A firm on a legal retainer can act for the other side in a different case."

Fact

Where there is a conflict of interests, it cannot. Article 99 of the Estatuto da Ordem dos Advogados (the Portuguese statute governing the legal profession) extends the prohibition to the firm and to each of its members.

Myth

"Since I pay every month, I can bring my personal matters as well."

Fact

It depends on the scope. Where the legal retainer is the company's, it does not, as a rule, cover the shareholders' personal matters. If you want it to cover both, say so and that possibility can be negotiated.

Myth

"A legal retainer does away with the need for an accountant."

Fact

It does not. They are different roles and day-to-day tax compliance remains the accountant's.

Myth

"If I do not use it one month, it is deducted from the next."

Fact

As a rule it does not. What you pay for is the lawyer's availability, whether or not it is used that month. That is why it tends to be worthwhile only where legal questions are recurrent.

Myth

"A lawyer can take a percentage of whatever the client recovers."

Fact

Where fees depend exclusively on the outcome, that is a pacto de quota litis, prohibited by Article 106 of the Estatuto da Ordem dos Advogados (the Portuguese statute governing the legal profession).

Myth

"With a legal retainer there is no need for a written contract."

Fact

There should be one. Article 105(2) of the Estatuto da Ordem dos Advogados (the Portuguese statute governing the legal profession) proceeds on the basis that there is a prior agreement put in writing.

Myth

"Legal retainers are only for large companies."

Fact

It is often small businesses, with no in-house lawyer, that most feel the lack of someone to take advice from before deciding.

Myth

"A firm on a legal retainer deals with whatever comes up."

Fact

Every firm has its own practice areas. A serious agreement says what they are before signing, rather than leaving the client to find out when they need it.

Is it included in the retainer?28 situations

Common day-to-day situations for people, businesses and business owners. See whether, as a rule, they fall within a retainer. What governs is always the agreed scope. Filter by answer.

I have received a letter from an employee terminating the contract with just cause.

As a rule, yes. Reviewing the letter and replying to it are part of day-to-day support.

I want to review the contract template I use with my clients.

As a rule, yes. Reviewing routine contracts is the core of a legal retainer.

I am about to sign a lease and want a lawyer to check it first.

As a rule, yes. This is contract review before signing, routine work under a legal retainer.

The ACT (the Portuguese labour inspectorate) has turned up at the company for an inspection.

It depends. Immediate advice is covered. Defending labour administrative offence proceedings is usually quoted separately.

I want to dismiss an employee for gross misconduct.

It depends. The preliminary assessment, the nota de culpa (statement of charges) and the conduct of the disciplinary proceedings are part of day-to-day support. If the dismissal is challenged in court, that is quoted separately.

A client has not paid me for five months.

It depends. A written demand is covered. Debt recovery proceedings are separate work.

I am about to take on my first employee and do not know which contract to use.

As a rule, yes. The type of contract, the time limits and the probationary period are routine questions.

I want to start a new business.

As a rule, no. This is a one-off transaction, outside the day-to-day work the legal retainer covers. It is quoted separately.

I want to sell my company.

As a rule, no. This is an extraordinary transaction, outside what the legal retainer covers.

A supplier has delivered defective goods.

As a rule, yes. Reviewing the contract and putting the supplier on notice are routine work.

I have been served with court proceedings.

As a rule, no. Reading the summons and deciding what to do are covered. The defence is engaged separately, with someone who already knows the company.

I have received a letter demanding a payment I do not accept.

As a rule, yes. Reviewing the letter and replying to it are part of day-to-day support.

An employee has had an accident at work on the company's premises.

It depends. Immediate advice is covered. Proceedings before the labour court are quoted separately.

I want to install CCTV in the warehouse.

As a rule, yes. This is preventive risk analysis, of the kind a legal retainer is there to head off.

I have received a fine and want to challenge it.

It depends. Assessing it is covered. The challenge is a set of proceedings and is treated as such.

I need a power of attorney so that someone can deal with a matter on the company's behalf.

As a rule, yes. Standard forms and routine documents fall within the ongoing support.

I want to change the team's working hours.

As a rule, yes. This is a routine employment question, with a procedure that is best followed.

A former employee has sued the company in the labour court.

As a rule, no. This is court representation, quoted separately, by someone who already knows the company.

I have been dismissed and want to know whether the dismissal was lawful.

It depends. Reading the documents and advising on them are covered. Challenging the dismissal in court is quoted separately.

The landlord wants to increase the rent on the office.

As a rule, yes. Reading the lease and replying to the landlord are routine work.

A shareholder wants to leave the company.

It depends. The initial assessment is covered. The transaction itself is extraordinary and is quoted separately.

I want to send a letter demanding payment of a debt.

As a rule, yes. Letters and formal demands are routine work under a legal retainer.

I have doubts about the probationary period for a new hire.

As a rule, yes. This is a routine question, of the kind that proves expensive when decided without asking.

I want to register the company's trade mark.

As a rule, no. This is industrial property, outside NAA's practice areas. Wherever possible, we point you to someone who deals with it.

A client is threatening to sue me and I want to know the risk.

As a rule, yes. Weighing the risk before there are any proceedings is exactly what a legal retainer is for.

I want a lawyer present at a meeting with the other side.

It depends. One-off meetings are covered. Lengthy negotiations are usually engaged separately.

My landlord wants to increase the rent on my home.

As a rule, yes. Reviewing the notice and replying to it are routine questions.

I am going to change the terms and conditions of sale on my website.

As a rule, yes. This is review of the company's routine contractual documents.

Frequently Asked Questions 23 questions

The essentials

Is it lawful to engage a lawyer on a retainer?

Having a lawyer on a legal retainer is lawful in Portugal. Article 105(1) of the Estatuto da Ordem dos Advogados (the Portuguese statute governing the legal profession) provides that fees may take the form of fixed remuneration. What the law requires is that they amount to appropriate economic compensation for the services actually provided.

Can I change the retainer agreement after signing it?

You can, by agreement. That tends to happen when activity grows or when a matter that was not envisaged starts coming up often. It also happens the other way round, when questions become rare and the scope narrows. Any revision of scope is put in writing, as the original agreement was.

What is included

Does the retainer have a limit on hours or calls?

It depends on what is agreed. Some retainers are defined by subject matter, with no hours counted, and others set a monthly cap on hours together with a written rule for anything above it. What matters is that the arrangement chosen appears in the agreement.

Can I have a retainer and instruct separately on cases?

You can. That is the most common arrangement. The retainer covers the day to day and each case is quoted for when it arises, at a fixed fee or by the hour, depending on how far it can be anticipated.

Fees and invoicing

Is VAT added to the retainer fee?

Yes. Lawyers' services are subject to VAT at the standard rate. The tax treatment on the paying side should be confirmed with your accountant, because it depends on each specific situation.

Are disbursements included in the retainer?

As a rule they are not. Court fees, registry charges, travel and the fees of experts or translators are not lawyers' fees. The agreement should say whether they are advanced by the client or paid by the firm and then charged on.

Can a lawyer take a percentage of the outcome?

Not where the right to fees depends exclusively on the outcome. That is the pacto de quota litis, prohibited by Article 106 of the Estatuto da Ordem dos Advogados (the Portuguese statute governing the legal profession). What is allowed is to set fees in advance by reference to the value of the matter, or to agree an uplift for the outcome alongside fees calculated on other criteria.

Term and termination

What if I want to cancel the retainer in the middle of a case?

Ending the retainer does not, as a rule, bring all current instructions to an end. Court proceedings instructed separately carry on under their own terms and the lawyer keeps the duties the law imposes until the representation ends or until another lawyer is substituted on the court record.

If I need nothing in a given month, do I still pay the retainer?

The retainer is the consideration for availability, not for the number of calls. Some months are full and in others nothing happens. That is why it only pays off where questions recur. It is also why we say so before proposing one.

Conflicts and confidentiality

Is there a conflict of interest if the firm acts for the opposing party in another case?

Where there is a conflict of interests, it cannot. Article 99 of the Estatuto da Ordem dos Advogados (the Portuguese statute governing the legal profession) requires a lawyer to decline to act against a person they already act for in another pending case. Paragraph 6 extends the rule to the firm and to each of its members.

Is what I tell the lawyer under a retainer covered by professional secrecy?

It is, under Article 92 of the Estatuto da Ordem dos Advogados (the Portuguese statute governing the legal profession). The duty applies whether or not there are proceedings and whether or not there is representation. Acts carried out by a lawyer in breach of professional secrecy cannot be used as evidence in court.

Who it suits

My company is small. Is a retainer worth it?

It can. Sometimes more than in a large one. A company with no in house lawyer is the one that most feels the absence of someone to take advice from before deciding.

Glossary 12 termos · A–Z

C

Conflict of interests
A situation in which a lawyer cannot accept or continue to act because they already represent opposing interests. It is governed by Article 99 of the Estatuto da Ordem dos Advogados (the Portuguese statute governing the legal profession), which extends the rule to the law firm and to each of its members.
Contract for services
A contract by which one party undertakes to provide the other with a given result of their intellectual or manual work, with or without remuneration. It is the legal basis of the legal retainer.

D

Disbursements
Charges that are not fees, such as court fees, registry charges, travel and payments to experts or translators. The legal retainer agreement should say how they are dealt with.

F

Fees
The financial compensation for a lawyer's services. They are set having regard, among other criteria, to the importance of the services, the difficulty and urgency of the matter, the time spent and the responsibilities assumed (Article 105 of the Estatuto da Ordem dos Advogados, the Portuguese statute governing the legal profession).
Formal demand
A formal communication calling on someone to perform an obligation, often the step before proceedings. It is routine work under a legal retainer.
Formal mandate
The authority given to a lawyer to represent the client before third parties or in court, evidenced by a power of attorney. As a rule it is charged in addition to the legal retainer where the client has to be represented.

L

Legal retainer
A contract for legal services, written or oral, with a fixed periodic fee as the consideration for ongoing legal support. It should be put in writing, with the scope defined, which is what the Estatuto da Ordem dos Advogados (the Portuguese statute governing the legal profession) presupposes. Article 105(1) of the Estatuto da Ordem dos Advogados allows fees to take the form of a fixed sum.

N

Notice period
The advance notice one party must give the other of its intention to bring the contract to an end. In a legal retainer with no fixed term, it is the clause that says how the arrangement comes to an end.

P

Payment on account
A sum paid to the lawyer on account of fees or disbursements, before the work is completed.
Professional secrecy
The duty to keep confidential all facts that come to a lawyer's knowledge in the exercise of their functions (Article 92 of the Estatuto da Ordem dos Advogados, the Portuguese statute governing the legal profession). It applies whether or not there are proceedings and also covers the documents relating to the confidential facts.

Q

Quota litis
An agreement under which the right to fees depends exclusively on the outcome of the case, with the client undertaking to pay part of whatever they recover. It is prohibited by Article 106 of the Estatuto da Ordem dos Advogados (the Portuguese statute governing the legal profession). It is not the same as setting fees by reference to the value of the matter, nor the same as an uplift for the result alongside fees calculated on other criteria.

S

Scope
The range of matters and services the legal retainer covers. Defining it also means setting out what is expressly excluded, which is the part that prevents misunderstandings.

This information is general in nature and is no substitute for individual legal advice.

Knowledge

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A legal retainer starts with a conversation.

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